Leading the Charge in Intelligent Customer Experience in Africa

Designed in Kenya and Made for Africa

We enable Africa’s businesses to deliver exceptional customer experiences through our comprehensive suite of intelligent customer experience (CX) solutions.

Explore Our Solutions

Request a Demo

150+ Businesses
Trusted Q-SYS

Q-SYS is Used by 2500+ Professionals from Different Industries

Years in the Industry

0 +

About Us

At Q-SYS, We Are All About Creating Memorable Customer Experiences

We believe the customer is always at the heart of every successful venture. Through our award-winning suite of solutions, including Queue Management System, Self Service Kiosks, Digital Signage, Appointment Booking, and Customer Feedback platform, we help businesses manage, engage, and delight their customers at every point in the customer journey.

Affordable Prices

On-Demand Customization

24/7 Customer Support

Made in Africa for Local Businesses

Our Story

0 +

Businesses across Africa trust our CX solutions

0 +

Tickets Issued
Daily

0 +

Professionals Across Industries Using Qsys

0 +

Countries Across Africa Served

AI Powered Customer Experience Solutions

Being an international company, we understand the challenges African businesses face when it comes to delivering great customer experiences. That’s why we only develop tailored solutions to help improve customer experience through automation.

Self Service Kiosk

Appointment Booking

AI powered Queue Management System

Virtual Queue Management System

Centralized Digital Signage

Customer Experience (CX) Platform

Industries We Serve

We serve a broad range of industries across Africa. Our clients include renowned organizations.

Finance

Healthcare

Hospitality

Retail

NGO

Government

Telecom

Customer Stories

Check out how we’ve helped Africa’s leading hospitals, banks, NGO’s and Retail Organizations streamline their operations and customer flow.

All case studies

Kenya Power Transforms Customer Experience with Digital Queueing and Voice of Customer Tools

Q-SYS Deploys Queue Management and CX Portal at BRS

Queue Management System Installation at IHK Ccare Hospital

Have It All Suite

Accelerate your business’s growth and potential with our Have It All Suite, a comprehensive package that integrates all our solutions into one powerful, intelligent platform. The combined suite is designed to completely transform how you approach and deliver exceptional customer experiences.

Appointment Booking Module

Give your customers the convenience of easily booking their appointments at their preferred times, all while generating more revenue.

Self Service
Kiosk

Empower your customers to independently handle their transactions via self-service kiosks, all while reducing wait times and boosting service efficiency.

Queue Management
System

Manage queues efficiently and effectively, and gain valuable insights into your customer journey.

Digital
Signage

Engage and inform your customers with stunning visuals and targeted messaging while they wait for service.

Customer
Experience Portal

Let your customers’ voices be heard through a dedicated feedback portal that allows them to share their uncensored feedback at the end of their journey.

Request a Demo

Frequently Asked Questions (FAQ) 

Are your CX solutions available in other countries outside Kenya?

Yes. We operate in several African countries, including Kenya, Uganda, Tanzania, Ethiopia, DR Congo, Zimbabwe and Ghana. We are committed to transforming customer experiences across the African continent.

Do you offer after-sales support?

Our after-sales support includes system maintenance, ongoing user training sessions, troubleshooting, and dedicated account managers to ensure you get the most out of our solutions.

How do I get started with your solutions?

Getting started is easy. Simply reach out to us via email, call or by scheduling a free demo, and our team will guide you through the process. You can choose to explore our Queue Management System, Appointment Booking, Self Service Kiosks, Digital Signage, or Customer Experience Portal. We’ll work with you to tailor our solutions to your specific business needs.

Are your solutions scalable?

Yes, all our solutions can be customized to fit unique client requirements. Additionally, our solutions are easily integrated with existing systems and can be scaled as your business expands.