In addition to improvements in customer-staff interaction and business intelligence, Q-Sys also facilitates you to up-sell or cross-sell through digital media display units.
The system has provisions to insert advertisements between token display, which can be used for cross selling or up selling. This can be used for introducing new products and services, and for launching an awareness campaign using an advertising medium. This can also be a source for alternate revenue generation.
The system collects accurate, real-time information that shows customer arrivals and waiting time. It manages the complex flow of random and scheduled visitors; by considering customer profiles and up selling opportunities, it optimizes the level of service and customer lifetime value.
This can be a beneficial way to increase sales by leveraging digital advertising, smart routing and agent sale-tips.