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Key Components

Q-Sys uses electronic devices and a combination of hardware and software components to manage the flow of customers efficiently, right from their entry at your outlet/branch, to the time they receive the necessary service at the counter. The following are the key components of the Q-Sys system:

Hardware

Self-Help Ticketing Kiosk, Status Display Unit (SDU), Counter Display Unit (LED CDU), Calling Device, and a Controller and a Hub

Software

Q-Sys Central Reporting Software comprises Q-Sys Central Configuration Software, Q-Sys Parser and Q-SysCentral Real-Time Monitoring Software

Mobile App

Customers can also use mobile apps to generate their tickets in the queue virtually, without physically visiting the branch or reaching before the available time slot