Q-Sys features software that helps customers provide inputs according to their preference. This helps them make decisions beneficial to them without having to wait for a representative to take care of it.
Q-Sys also allows inputs of customers to provide marketers and business owners with the insight to improve their business, products and/or overall customer experience.
By employing a soft call pad connected to the Q-Sys controller Q-Sys presents customers with a simple way to provide their inputs. These inputs offer clarity about what your customer expects and they can also be used to ensure that the service provided by you is something that solves a customer's problem or fulfills a need.
Through this feature, Q-Sys also gives you an idea of how you can improve customer experience or alter the current customer service according to your customer's requirements.